My Account registration




Personal info


This is the name we use to say hello when you log in to My Account. Changing it won’t change the name on any of your bills or services.


This email address is already registered.


Your email address will be used to reset or recover your username and password if you ever forget them.


I want to get email updates from Virgin Mobile about our exclusive offers, ways to save, new phone releases, Member Benefits and other hot deals.

Heads up! With Virgin Mobile you can update your Communication Preferences at any time at or by sending a request to: Virgin Mobile Head Office at 720 King Street West, Suite 905. Toronto, Ontario M5V 2T3. You can also log in to My Account and manage all your Communication Preferences in one spot.

Login info


Minimum 3 characters, no spaces.


Minimum 8 characters, including1 number. It’s case sensitive and only these special characters are allowed: .,;:-?!/\"'`_()[]